Children and Young People
Information Guides
Disabled Students in Further Education and Higher Education
Children and Young People:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Council Help for Disabled People
Scottish councils have responsibilities to help disabled people and their carers who qualify for help. These include:
- Financial help
- Care needs assessments for disabled people
- Providing support for carers
- Blue Badges
- Safeguarding people who are at risk of harm
Financial help
Councils are responsible for providing financial help, including
- Housing benefit – help with rent for people over State Pension age and for some younger people in special circumstances Claim Housing Benefit – mygov.scot
- Means-tested and non means-tested help with council tax costs Working out your council tax – mygov.scot
- Lump sum payments from the Scottish Welfare Fund; Crisis Grants (usually food, energy, or heating) or Community Care Grants to help people stay in, or settle into the community. https://www.mygov.scot/scottish-welfare-fund
Social work departments have powers to help with “Section 12” payments, for adults or children in an emergency if this would save the council costs in future. They can also make payments to promote the welfare of children in need.
Councils must also have a Housing “scheme of assistance” that may give information, advice, grants, loans, and practical assistance to homeowners or, to private tenants who need disability adaptations. https://scotland.shelter.org.uk/professional_resources/legal/housing_conditions/scheme_of_assistance
Most council areas will have a Care and Repair service that will provide advice and help to older people and (in some areas) disabled people who are homeowners or private tenants. Find your local service here Office Locations | Care and Repair Scotland
Care needs assessments for disabled people
If you are disabled, your council’s social work department (or in Highland, NHS Highland) can assess your care needs, and agree a care plan to support you. The help you receive may include equipment, adaptations to your home, care at home, day care or a care home. Any help you receive that is classed as “personal care” is free.
You should be offered a choice in how your care is provided; this is called Self-directed support. Your options within your budget form the council are:
- 1 – a direct payment to you or someone else (such as a care agency) to pay for your own support
- 2 – you arrange the support
- 3 – the local council arranges the support
- 4 – a mix of the above
Support for carers
The Carers (Scotland) Act gives carers a right to support from their local council. A carer is anyone who is not paid for their caring and looks after a friend, family member or neighbour who is disabled. You do not have to be caring for a specific number of hours to be a carer.
Your local Carers Centre can explain what help is available locally. Any help a carer received from their local council is free. Find your local Carers Centre here https://www.careinfoscotland.scot/topics/support-for-carers/carer-centres/ and find out more about carers rights here https://www.careinfoscotland.scot/topics/support-for-carers/
Blue Badges
A Blue Badges provides parking concessions for on-street parking, some car parks, and disabled parking bays, allowing badge holders to park close to where they need to go
A Blue Badge belongs to a person, not a vehicle, so they can travel as a driver or a passenger. Find out more about Blue Badges here: https://www.mygov.scot/apply-blue-badge/eligibility
Protecting people who are at risk of harm
Councils have powers under the Adult Support and Protection (Scotland) Act 2007 to protect adults who cannot look after their own safety and security and are at risk of harm because of disability, mental disorder, illness, physical or mental infirmity, sexual harm or institutional harm.
“Harm” means injury or damage and includes self-harm, neglect and abuse.
Councils and other public services (such as Police) will work together to support people. You can find out more here https://www.gov.scot/policies/social-care/adult-support-and-protection/
If you are worried that someone at risk of harm, you can find your local social work department here
Contact your council
You can find details of your council and its services here Organisations – mygov.scot
How can I get a RADAR key?
The National Key Scheme (NKS), often referred to as RADAR keys, offers disabled people independent access to locked public accessible toilets around the country. You can buy from Disability Rights UK either over the phone or through their website.
You can also purchase RADAR keys through some chemists and online.
For further information see our Accessible Toilets information guide or the Disability Rights UK website.
Call the Disability Information Scotland helpline on: 0300 323 9961
Children and Young People:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| OxygenWorldwide S.L. | Aims: To make travel possible for oxygen users Services provided: Arrange for oxygen to be delivered in many countries worldwide, as well as on a number of cruise ships and at a number of airports (depending on ports and / or countries). Email is the b… |
| Parents Inclusion Network | Parents Inclusion Network is charity based in Dumfries and Galloway who enable parents and carers of disabled children, to come together and support each other through shared experiences. Our members have, or care for, children of all ages, with a wide… |
| ParentShield | ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it. Every feature of the Network is designed specifically for these users and features include advanced monitor… |
| Park Inn Aberdeen | Accessible venue hire in Aberdeen |
| Parkside Guest House, Edinburgh | Comfortable, accessible accommodation in Edinburgh |
| PAS (Planning Aid for Scotland) | Give free advice on town and country planning |
| Passion 4 Social CIC | Passion 4 Social CIC: a social enterprise offering creative marketing services including accessibility audits, graphic design, web design, web/app development, content creation and management, branding, SEO, analytics, and much more. Our aim is to help… |
| Passion4Social C.I.C. | Our mission is to create sustainable employment opportunities for disabled people and those with diverse backgrounds, thus contributing to their feelings of inclusion, health, well-being, and quality of life. What makes us unique is that through our di… |
| Patients Association | Aims: To ensure that everybody can access and benefit from the health and care they need to live well, by ensuring that services are designed and delivered through equal partnership with patients. Services provided: Runs a helpline providing informatio… |
| Pernicious Anaemia Society | Services provided: The Pernicious Anaemia Society (PAS) is an international society that has its roots in Wales, UK and who has members from all over the world. The Society exists to provide information, help and support to people who have or suspect… |
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