Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Cued Speech UK | Provides information about, and training in Cued Speech |
| Cumbernauld Money Advice Service | Helps clients to address and cope with single and multi-debt situations |
| Cumbernauld Poverty Action | Services provided: Information & advice (including assisting people to apply) on Social Security benefits, disability benefits, housing and employability. OPENING HOURS: Monday-Friday 9am to 4pm – by appointment 01236 729520 Facebook.com/Cumbernaul… |
| CYANS (Children and Young Peoples Allergy Network Scotland) | Support the development of allergy care & improve access to allergy services for children, young people and their families |
| Daisy Street Law and Money Advice Centre | Offers free advice on money / debt matters as well as welfare rights etc. |
| Dalkeith and District Citizens Advice Bureau | Local citizens advice bureau |
| Dan Maskell Tennis Trust (The) | A tennis charity that aids individuals, disability groups and clubs with help to purchase wheelchairs, tennis equipment and grants for coaching |
| Darroch Charitable Trust | General charitable purposes |
| David William Traill Cargill Fund (SC012703) | General charitable purposes in Scotland |
| DBA – UK, Diamond Blackfan Anaemia Support Group | Support group for families with a child with Diamond Blackfan Anaemia |
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