Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Disabled Persons Housing Service Aberdeen | Aims: To provide professional housing advice, information and advocacy to disabled people, their families and carers. Services provided: Telephone or face to face advice, information and advocacy on housing options for disabled people, their families a… |
| Disfigurement Guidance Centre | Provides information on all aspects of disfigurement and about skin laser treatment |
| Dolphin Computer Access Ltd | Computer access for people with sight and print impairments |
| Douglas Bader Foundation (BDF) | Promote the physical, mental and spiritual welfare of persons who are without one or more limbs |
| Douglas Hay Trust | Services provided: The Douglas Hay Trust was set up to aid physically disabled children up to and including the age of eighteen to help those in need with items and services to improve their lives. The Charity can only assist children in Scotland. Cheq… |
| Down’s Syndrome Scotland | Supporting people with Down’s Syndrome to realise their full potential |
| DPAC (Disabled People Against Cuts) | Services provided: DPAC is about disabled people and their allies. DPAC is UK based but they know that disabled people in other countries are suffering from austerity cuts and a lack of fundamental rights. They welcome all to join them in fighting for… |
| DPHS & SDS Options Fife | Aims: To provide independent advice and information so that disabled people can have the chance to consider housing options right for them and so enable them to live independently. SDS Options assists people to Services provided: They provide full inde… |
| Dravet Syndrome UK | We are the only registered charity in the UK dedicated to improving the lives of families affected by Dravet Syndrome. Our mission is to bring hope to families through support, education and medical research. We support families in many different ways,… |
| Drumchapel Citizens Advice Bureau | Provide advice and information on a range of issues to people living in the west area of Glasgow |
