Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| FASD Trust | Raising awareness of Foetal Alcohol Spectrum Disorders and increasing the support for those affected |
| Fashion & Textile Childrens Trust | A small charity with a long history of supporting families in the UK fashion & textile industry |
| Feniks Support Services Ltd | Services provided: Feniks is a grass-root charitable organisation set-up in 2007 to support Central Eastern European community in Edinburgh and Scotland. They provide culturally sensitive psychological support (therapy, group therapy and self-developme… |
| Fetal Alcohol Spectrum Disorder Awareness Toolkit | This FASD Awareness Toolkit contains information and tools to help raise awareness of fetal alcohol spectrum disorder |
| Fetal Alcohol Spectrum Disorders (FASD) | Information and awareness about the lifelong risks of prenatal exposure to alcohol |
| Fife Council Services | Blue badge – 03451 550 066 (Badge costs £20.00) Concessionary travel – 03451 550 066 (Concessionary Travel Team) Social work offices / home adaptations and grants Social Work contact centre- 03451 55 15 03 Emergency Out of Hours- 03451 550099 welfare… |
| Fife Forum | Aims: Fife Forum seeks to achieve a difference by: Campaigning for services for people in Fife; Ensuring that people are aware of their entitlements; Seeking opportunities for people to have active and fulfilling lives; Promoting the benefits of peopl… |
| Fife Shopping and Support Services | Provide help and services throughout Fife to support independent living |
| Fife Society for the Blind | Fife Society for the Blind aim to make life with sight loss easier and allow people to be as independent as possible. |
| Fight for Sight | The eye charity leading the way in pioneering sight loss research |
