Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Glaitness Centre | Provides a short breaks service for individuals who have physical disabilities and / or sensory impairment, that require appropriately designed housing and a high level of support |
| Glasgow (Central) Citizens Advice Bureau | Provide free, confidential, independent and impartial advice to individuals |
| Glasgow (Parkhead) Citizens Advice Bureau | Provide information and advice to people living in the local area |
| Glasgow Centre for Inclusive Living (GCIL) | A user-controlled organisation committed to promoting inclusive living |
| Glasgow City Council Welfare Rights Team | Help people in Glasgow with financial difficulties regain control of their finances |
| Glasgow Disability Alliance | GDA acts as a representative voice of disabled people and groups in Glasgow |
| Glasgow North West Citizens Advice Bureau | Provide information, advice and advocacy to people living in the local area |
| Glasgow North West Foodbank | The Glasgow North West Foodbank provides food to people in crisis |
| Glasgow South West Foodbank | Provide food parcels to people in crisis |
| Glasgow’s Helping Heroes | Give advice and support on employment, benefits, health, housing issues and debt |
