Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Go Kids Go | Wheelchair skills training for young wheelchair users |
| Gordon Rural Action (GRA) – Huntly Community Support Hub | Our aims are to tackle poverty and inequality and improve the quality of life for individuals within our local community through the provision of a high quality, professional and focused advice and support service in the Community Support Hub. Service… |
| Gorgie and Dalry Citizens Advice Bureau | Offer advice and information to people living in the local area |
| Gorlin Syndrome Group | Support group for people with Gorlin syndrome. |
| Gov.uk – Government website | The online home of government services and information. Gov.uk replaces the Directgov and Business Link sites. |
| Government Disability Service Centre | Department for Work and Pensions (DWP) helplines for Disability Living Allowance, Attendance Allowance and Personal Independence Payment |
| Grampian Multiple Sclerosis Therapy Centre | Aims: To show people with Multiple Sclerosis how to keep themselves as fit as possible through the use of suitable exercise, hyperbaric oxygen and alternative therapies such as reflexology. Services provided: Drop in centre Barochamber Oxygen Therapy P… |
| Granton Information Centre | Through the provision of free, confidential advice, advocacy and representation services, we aim to assist with benefit issues, new claims and appeals and address financial pressures for individuals and families residing in North West and North East Ed… |
| Greater Pollok Citizens Advice Bureau | Provide information and advice to people living in the local area |
| Guillain-Barre & Associated Inflammatory Neuropathies | What we do: Support people impacted by GBS, CIDP, and other conditions Provide Information, Advice, and Guidance Fund and undertake clinical and social research Promote awareness of these rare and life changing conditions For information and support, o… |
