Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Gut Reaction Online Forum | Forum for people with emetophobia and related issues |
| Guts UK Charity | Information about and research into digestive disorders |
| Halliwick Association of Swimming Therapy | Aims: To encourage, promote and teach swimming for people with disabilities, by the specialised method known as The Halliwick Concept. Services provided: Teaching water skills and swimming to people with disabilities Training is offered to helpers wish… |
| Hamilton Citizens Advice Bureau | Citizens advice service for people living in South Lanarkshire |
| Harmeny Education Trust Ltd | Harmeny Education Trust Limited (HETL) is a charitable organisation, providing a range of high quality services in the areas of care, education, outdoor learning and staff development |
| Harris Citizens Advice Bureau | Aims: To ensure that people are not disadvantaged by lack of knowledge of their rights and responsibilities, or through difficult in expressing their needs effectively. We campaign and influence to tackle the root cause of the problems people face, and… |
| Hawthorn Brae Fund | Provide holiday grants for people who are convalescing from a life-limiting disease or illness, and who do not have the means to afford a holiday. |
| Hayfield Support Services with Deaf People Ltd | Residential and day care for deaf people with additional disabilities |
| Heads Together | Registered Brain Injury Charity/ Accessible Caravan Holiday |
| Health and Social Care Alliance Scotland (The Alliance) | Alliance of organisations which support people with long-term health conditions |
