Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Health in Mind | Promoting positive mental health and well being in Scotland |
| Hearing Link | Provide information and support for deafened men and women |
| Hennessey | Services provided: Max Appeal! is a UK registered charity supporting families affected by 2qq1.2 deletion and duplication syndromes, Di George syndrome and VCFS. They:- Run events for people of all ages to share experiences, develop and learn Provide… |
| Henry Smith Charity – Holiday Grants for Children | Provide children with a recreational holiday or outing they would not otherwise have the opportunity to access |
| Hepatitis C Trust (The) | Help those with hepatitis C, primarily by providing them with both information and support |
| Hereditary Spastic Paraplegia Support Group | Offer information and support to people with Familial Spastic Paraplegia |
| Herpes Viruses Association | Information and advice for people with Herpes viruses |
| Highland Council Services | Useful contact numbers for Highland Council Services |
| Highland Foodbank | Provides food parcels to people in crisis |
| Highland Senior Citizens Network | Summary: HSCN are a Highland-wide network of local voices, joined to represent the interests of the 77,000 people of the Highlands who are over 55. They work with their members, to identify issues that impact their well being. They undertake research p… |
