Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Include Me | Citizen Advocacy service for vulnerable adults |
| Independence at Home | Provides grants to people of all ages who have a physical or learning disability or long term illness and who are in financial need |
| Independent Advocacy Perth and Kinross | Advocacy services for people living in Perth and Kinross |
| Independent Diabetes Trust | Telephone advice service for people with diabetes |
| Independent Fetal Anti-Convulsant Trust | FACSA/INFACT supports families and their children affected by Anti-Epilepsy Drugs (AED’s) in pregnancy. These medications are prescribed for a variety of other conditions also such as Depression, Bipolar, Migraine and Pain Relief. Objectives: FACSA su… |
| Independent Living Fund (ILF) Scotland | An organisation that provides funding for disabled people in Scotland and Northern Ireland to live independently. |
| Industrial Injuries Disablement Benefit Centres | Helpline numbers for Industrial Injuries Disablement Benefit |
| Insight Radio | Europe’s first radio station for blind and partially sighted people |
| INSPIRE Foundation | Funding research for people with spinal cord injuries |
| Inspire PTL | Inspire provides a range of services in Aberdeen City, Aberdeenshire, Angus and Moray including residential care, supported accommodation, training for employment initiatives and respite. We support people in a variety of settings, from enabling… |
