Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Institute of Fundraising Scotland | Professional body for fundraisers |
| International Costello Syndrome Support Group (UK) | Support group for those affected by Costello Syndrome |
| Inverclyde Carers Centre | Centre providing a range of services for carers living in Inverclyde |
| Inverness Badenoch & Strathspey CAB – Aviemore Extension | Provide information and advice to people living in the local area |
| Inverness, Badenoch & Strathspey Citizens Advice Bureau | Provide an information service to people living in the local area |
| Investigate Create | Website providing new ways for individuals with visual impairments and hearing loss to participate in the arts |
| ITP Support Association | Supports people with Immune Thrombocytopenia Purpura |
| Jacqueline and Michael Gee Charitable Trust | General charitable purposes in the UK |
| James and Grace Anderson Trust | Advancing by investigation, research or otherwise in any way knowledge with regard to the causes of cerebral palsy and related conditions |
| Jeans for Genes | Jeans for Genes Day raises money for Genetic Disorders UK and aims to change the world for children with genetic disorders |
