Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Jewish Care Scotland | Provide social work support to people with a Jewish background |
| Jim Byrne Accessible Web Design & Auditing | Aims: Web standards-based, accessible websites. WCAG accessibility auditing services: websites, documents, and digital applications. Services provided: Website design and development. Web accessibility audits to the WCAG 1 and 2 standards. Web accessib… |
| John Laing & Sons Est 1883 | We have specialised in bathroom Wet Floor adaptations and installations for both North Lanarkshire Council Grant Scheme and the Private Sector for over forty years. As well as all aspects of Plumbing and heating. As as established family run business… |
| Joseph Patrick Trust | Provides grants towards the cost of specialist equipment for children and adults with muscular dystrophy |
| Key | Aims: To provide high quality, person-centred supports to young people and adults with a wide range of needs. Services provided: Key offers person-centred support to people with a wide range of support needs. People use the support they provide in lot… |
| Kidney Cancer UK | Offers information and support to anyone suffering from kidney cancer |
| Kidney Kids Scotland | Aims: To support children with renal illness and their families. Services provided: Help and support for families who have been financially disadvantaged due to their child’s renal illness Support for hospitals in all areas of Scotland where there is a… |
| Kincardine & Mearns Advice Bureau (KAMCAB) | Information and advice service for people living in the local area |
| Kindred Advocacy | Information, advocacy and emotional support for families of children and young people with special needs |
| Klinefelters Syndrome Association | Support and information to people affected by Klinefelters Syndrome |
