Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Spinal Injuries Scotland | Aims: Delivering a Peer Support service designed to meet the needs of our members. Services provided: • Provide daily visits to the Queen Elizabeth National Spinal Injuries Unit. Our Peer Support team have sustained a Spinal Cord Injury and focus on un… |
| Spinal Research | Spinal Research is the UK’s leading and most influential spinal cord repair charity |
| SSAFA – Soldiers, Sailors and Airmen Families Association | Offer practical and emotional help to Forces personnel and their families |
| STAF – Scottish Throughcare and Aftercare Forum | Aims: To improve support for young people leaving care, by sharing good practice, creating networks and influencing local and national developments. Services provided: Staf is a membership organisation open to all those who have Corporate Parenting res… |
| Stafford Centre | Community resource for people experiencing mental health problems |
| Stanmore House School- Capability Scotland | A Specialist school for day and residential pupils aged 3-18 who have complex and additional support needs. |
| Starlight Children’s Foundation | Grants wishes for children who are chronically or terminally ill |
| StepChange Debt Charity | Money management service to people in debt |
| Stepping Stones Organisation | Aims: To focus on improving the emotional and mental well-being and social development of people living in West Dunbartonshire. Stepping Stones Services Our current services are listed below and available to all residents of West Dunbartonshire who are… |
| Stiff Person Syndrome | Aims: The relief of sickness and the protection and preservation of the health of persons affected by Stiff Person Syndrome, together with their families and carers. On-going education and awareness-raising within the medical profession and the general… |
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