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Education, Training and Employment:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Council Help for Disabled People
Scottish councils have responsibilities to help disabled people and their carers who qualify for help. These include:
- Financial help
- Care needs assessments for disabled people
- Providing support for carers
- Blue Badges
- Safeguarding people who are at risk of harm
Financial help
Councils are responsible for providing financial help, including
- Housing benefit – help with rent for people over State Pension age and for some younger people in special circumstances Claim Housing Benefit – mygov.scot
- Means-tested and non means-tested help with council tax costs Working out your council tax – mygov.scot
- Lump sum payments from the Scottish Welfare Fund; Crisis Grants (usually food, energy, or heating) or Community Care Grants to help people stay in, or settle into the community. https://www.mygov.scot/scottish-welfare-fund
Social work departments have powers to help with “Section 12” payments, for adults or children in an emergency if this would save the council costs in future. They can also make payments to promote the welfare of children in need.
Councils must also have a Housing “scheme of assistance” that may give information, advice, grants, loans, and practical assistance to homeowners or, to private tenants who need disability adaptations. https://scotland.shelter.org.uk/professional_resources/legal/housing_conditions/scheme_of_assistance
Most council areas will have a Care and Repair service that will provide advice and help to older people and (in some areas) disabled people who are homeowners or private tenants. Find your local service here Office Locations | Care and Repair Scotland
Care needs assessments for disabled people
If you are disabled, your council’s social work department (or in Highland, NHS Highland) can assess your care needs, and agree a care plan to support you. The help you receive may include equipment, adaptations to your home, care at home, day care or a care home. Any help you receive that is classed as “personal care” is free.
You should be offered a choice in how your care is provided; this is called Self-directed support. Your options within your budget form the council are:
- 1 – a direct payment to you or someone else (such as a care agency) to pay for your own support
- 2 – you arrange the support
- 3 – the local council arranges the support
- 4 – a mix of the above
Support for carers
The Carers (Scotland) Act gives carers a right to support from their local council. A carer is anyone who is not paid for their caring and looks after a friend, family member or neighbour who is disabled. You do not have to be caring for a specific number of hours to be a carer.
Your local Carers Centre can explain what help is available locally. Any help a carer received from their local council is free. Find your local Carers Centre here https://www.careinfoscotland.scot/topics/support-for-carers/carer-centres/ and find out more about carers rights here https://www.careinfoscotland.scot/topics/support-for-carers/
Blue Badges
A Blue Badges provides parking concessions for on-street parking, some car parks, and disabled parking bays, allowing badge holders to park close to where they need to go
A Blue Badge belongs to a person, not a vehicle, so they can travel as a driver or a passenger. Find out more about Blue Badges here: https://www.mygov.scot/apply-blue-badge/eligibility
Protecting people who are at risk of harm
Councils have powers under the Adult Support and Protection (Scotland) Act 2007 to protect adults who cannot look after their own safety and security and are at risk of harm because of disability, mental disorder, illness, physical or mental infirmity, sexual harm or institutional harm.
“Harm” means injury or damage and includes self-harm, neglect and abuse.
Councils and other public services (such as Police) will work together to support people. You can find out more here https://www.gov.scot/policies/social-care/adult-support-and-protection/
If you are worried that someone at risk of harm, you can find your local social work department here
Contact your council
You can find details of your council and its services here Organisations – mygov.scot
How can I get a RADAR key?
The National Key Scheme (NKS), often referred to as RADAR keys, offers disabled people independent access to locked public accessible toilets around the country. You can buy from Disability Rights UK either over the phone or through their website.
You can also purchase RADAR keys through some chemists and online.
For further information see our Accessible Toilets information guide or the Disability Rights UK website.
Call the Disability Information Scotland helpline on: 0300 323 9961
Education, Training and Employment:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Easiaccess | Easiaccess is the UK’s leading provider of modular ramping solutions, offering a wide range of affordable and fully compliant access systems. The company designs, manufactures, supplies, and installs modular metal ramps, bespoke handrail systems, and c… |
| East and Central Sutherland Citizen’s Advice Bureau | Aims: To provide a free, confidential, independent and impartial information and advice service. Services provided: Provide information and advice on a wide range of topics including benefits, housing, money advice, housing, employment and immigration… |
| Easy Read Wales | At Easy Read Wales we can: Translate your text into Easy Read. Professionally design your document to follow your branding. Provide a finished Easy Read PDF that you can print and is digitally accessible for people using a screen reader and other assis… |
| Ectodermal Dysplasia Society | Aims: To offer support to families affected by Ectodermal Dysplasia To raise awareness of Ectodermal Dysplasia among professional workers, particularly those dealing with newborn babies and other interested individuals To link families in similar situa… |
| Edge Group Scotland Ltd | We are a specialist transitions service for young autistic and ASN adults aged 18 to 35 in Musselburgh, Edinburgh and surrounding areas. We work with young adults, with ASN, who are transitioning into adulthood and want greater independence and control… |
| Edinburgh Access Panel | Services provided: Edinburgh Access Panel works with Council partners, other service providers and local businesses to improve accessibility for physically disabled and sensory impaired people, predominantly in relation to the built environment but als… |
| Edinburgh Airport Disabled Access Guide | A guide to Edinburgh Airport providing information about disabled access and special / medical needs at the airport |
| Edinburgh Mobility Bathrooms | Mobility Bathing Design & Install Experts Bathe Safely, Without Compromising Style We design and install bathrooms that help you maintain your independence and future-proof your home. Our bespoke mobility bathrooms allow for safe bathing without co… |
| Edinburgh Mobility Solutions | Description of service and products sold: Suppliers of wheelchairs, walking aids, wheelchair accessories, boot scooters, mid range scooters, scooter accessories, electric wheelchairs, rise / recline chairs, beds and bedroom aids, person hoists, bath li… |
| Edinburgh Quaker Meeting House | Description There are 4 rooms available for hire. The Meeting Room holds 60 people and the Hall can seat 80, the Bow Room (which is not wheelchair accessible) can seat 15 and the Library can seat 25 people. AV, hybrid and projector, used with a laptop… |
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